Legal

Your privacy, handled with care

We built VoticaGH for trusted competitions in Ghana. This policy explains what we collect, why we collect it, and how you stay in control.

Last updated July 12, 2026

01

Overview

VoticaGH (“we”, “us”, “our”) operates a voting platform that helps organizers in Ghana launch branded competitions, collect votes, and manage payouts.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to organizers, voters, contestants, and affiliates who use our services.

02

Information we collect

We collect information needed to run secure voting events, process payments, prevent fraud, and support organizers.

  • Account details such as name, email address, phone number, organization name, and login credentials.
  • Event and contestant content you upload, including names, photos, descriptions, vote packages, and public pages.
  • Voter and payment data such as phone numbers, transaction references, vote selections, and Paystack checkout metadata.
  • Technical data including IP address, browser type, device information, cookies, and usage logs for security and analytics.
  • Communications you send to support, onboarding, or compliance teams.
03

How we use information

We use personal information only for legitimate business purposes related to operating the platform.

  • Create and manage organizer accounts, staff roles, and tenant workspaces.
  • Publish public event pages, process votes, and display live or final results when enabled.
  • Process payments through Paystack, reconcile transactions, and support wallet withdrawals.
  • Detect abuse, duplicate voting, suspicious payment patterns, and platform misuse.
  • Send service messages such as receipts, verification codes, payout updates, and security alerts.
  • Improve product performance, reliability, and customer support.
04

Payments and third parties

Paid votes are processed by Paystack and related payment partners. We do not store full card details on VoticaGH servers.

We may also use infrastructure, messaging, analytics, and fraud-prevention providers that process data on our behalf under contractual safeguards.

Organizers are responsible for the public content they publish and for communicating their own event rules to voters.

05

Data retention

We retain account, event, vote, and payment records for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce our terms.

Organizers may request deletion or export of certain workspace data subject to legal, payment, and audit requirements.

06

Security

We apply administrative, technical, and organizational measures designed to protect personal information, including access controls, encrypted transport, audit logging, and monitoring for suspicious activity.

No online service can guarantee absolute security. Please use strong passwords, protect staff accounts, and report suspected incidents promptly.

07

Your rights and choices

Depending on your relationship with VoticaGH, you may request access, correction, deletion, or restriction of certain personal information.

Voters can contact the relevant event organizer for contest-specific questions. Organizers and account holders can contact us directly for platform account requests.

  • Update profile and workspace settings from your dashboard where available.
  • Opt out of non-essential marketing emails using unsubscribe links or by contacting support.
  • Disable cookies in your browser, noting that some features may not function correctly.
08

Children

VoticaGH is intended for organizers and participants in competitions run by schools, churches, brands, and community organizations.

If an event involves minors, organizers are responsible for obtaining any required guardian consent and for publishing appropriate event rules.

09

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.

Continued use of VoticaGH after an update means you accept the revised policy, subject to any additional notice required by law.

10

Contact us

For privacy questions, data requests, or security concerns, contact us at hello@voticagh.com.

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Launch with confidence

Organizers across Ghana use VoticaGH for secure payments, live results, and branded public voting pages.